What types of steel products do you export?

We export various steel products, including carbon steel, stainless steel, galvanized steel, structural steel, and alloy steel, catering to different industrial needs.

What are the standard specifications for your steel products?

Our steel products comply with international standards such as ASTM, EN, and JIS. Detailed specifications can be provided upon request.

How do you ensure quality control?‌

All products undergo strict inspections and testing before shipment, including tensile strength, yield strength, and corrosion resistance checks.

What are the packaging and shipping methods?

We use waterproof and shockproof packaging, and shipping options include sea freight, air freight, or land transport based on customer requirements.

Do you provide certifications like ISO or Mill Test Reports (MTR)?

Yes, we supply relevant certifications, including ISO, MTR, and third-party inspection reports upon request.

What is the lead time for steel exports?

Lead time varies by product type and quantity, typically ranging from 15 to 45 days after order confirmation.

Can you customize steel products according to our requirements?

Yes, we offer customized solutions, including size, grade, and surface treatment modifications.

How do you handle damaged goods during transit?

We recommend inspecting goods upon arrival. If damage occurs, please provide photos and documentation for a replacement or refund.

What payment terms do you accept?

We accept T/T, L/C, and other secure payment methods. Terms can be negotiated based on order volume.

Do you offer after-sales support?

Yes, we provide technical support, warranty services, and assistance with product installation or troubleshooting.